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FAQ

Do I have to book a Mustang-Safari?

Yes, you have to book in advance if you want to be sure about your Mustang-Safari.

What is the minimum number of participants?

1 person in one US-Car.

Can I book spontaneously on site?

Yes! Visit us at our start places and buy your ticket there. Opening hours Berlin: Monday - Sunday from 10:00 - 17:00 hrs. Opening hours Dresden: Monday - Friday from 10:00 - 17:00 hrs.

Can I change my booking?

Yes, you can always change your booking. For the change in booking we charge 15.00 Euro. Please contact us with your request by email or over the phone.

Can I cancel my booking? Is a cancellation free of charges?

A cancellation is possible until 72 hours before your booked Mustang-Safari. There is an administrative charge of 15.00 Euro to pay. After 72 hours before the fixed date we charge the full price.

Who can drive a Mustang?

Everybody who holds a valid driving licence and is at least 28 years old. We recommend having driving experience for a confidently driving in a big city. Driving a Trabi is not very difficult but it is a little challenge.

Do I need an "international" driving licence?

The national driving licence of your country is fine. 

Can children participate?

Children are welcome. They have to sit together with their adult accompanying person in an US-Car. We do not provide required child seats. You have to bring the child seat. The child seat will be fixed on the passenger seat because there aren't seatbelts in the back seat. For reasons of safety we advise you not to book a convertible Trabi (cabrio) if you have a small child. 

How do I pay?

You pay with your booking. You can pay by bank transfer that is called "Sofortüberweisung", by credit card (Visa, Master and Amex) or PayPal. In our offices you can pay in cash or with card (maestro, Visa, Master oder Amex) when you buy a ticket spontaneously.

On what day does the Mustang-Safari take place?

Our tours take place daily - from spring - autumn, from Monday to Sunday. 

Is it possible to book another route than offered on the website?

We would be glad to send you an offer for an exclusive tour for a individuale route. Just let us know concrete details about date, time, duration and places that you would like to see.

Do I sit alone in my US-Car?

Yes, your US-Car is just for you. There won't be other guests in the US-Car you booked. You drive in a convoy guided by our leader car with the tour guide. There are more participants in other US-Cars in the convoy.

Do I get an instruction how to drive a US-Car?

Of course before we start all our guests sitting behind the wheel get a technical instruction how to drive a US-Car. Before we leave you sign a declaration of consent. There you confirm that you accept all rules and conditions for the Mustang-Safari.

Is there a discout for students or seniors?

No.

What is in the price included?

Guide, petrol, co-insurance 1500.00 euro, free kilometres

Is there a discount for children?

Children until the age of 15 years are for free if they sit together in a US-Car with their adult accompanying person. All guests from the age of 16 years pay the regular price. We do not provide required child seats. You have to bring the child seat. The child seat will be fixed on the passenger seat because there aren't seatbelts in the back seat. For reasons of safety we advise you not to book a convertible Trabi (cabrio) if you have a small child.

How long is a gift coupon valid?

A gift card issued by our company will be valid for use for 3 years. After 3 years the gift coupon is unvalid can not be redeemed. On gift cards for a Mustang-Safari issued by other suppliers you can find the period of validity imprinted on the gift card.

Which language can I book?

Our regular public tours are guided in German and English. Other languages are possible on request but only if the guide is available. For exclusive tours that would be organised especially for you we will book the tour guide in your preferred language. Just let us know.

Can I choose the type of "my" US-Car? Are there different prices for the different US-Cars?

You can choose "your" car when you book on our website. The price for all Trabis is the same and just depends on the number of people in the US-Car.

I would like to book a convertible car. What happens with my booking if it rains?

In case of unlovely weather on the day of your Mustang-Safari your booking is still valid. We will prepare automatically a closed US-Car for you.

Is it possible to change the driver?

On our tour we normally stop 1 or 2 times that the drivers can change. Just inform us before we start the Mustang-Safari.

Is there an insurance for the Trabis and passengers?

Yes, we have a third-party vehicle insurance and a vehicle damage insurance (incl. damage to a person and property damage) for all cars in our fleet.

How much is my co-payment in case of an accident?

In case of an accident of your fault you have to pay a contribution of 1500 Euro. This is only payable in the event of damage. It is not necessary to pay a deposit. The insurance company assumes the adjustment of damages.

How many people fit in a US-Car?

We recommend max. 4 passengers in one car.

Can I book more things than just a Mustang-Safari?

For our Mustang-Safaris we offer a great number of extras to complete your tour e. g. Trabi-Safari, BBQ-Trabi, feeding, souvenirs, photographer. Just inform us by email or over the phone.

 

 

„An absolute Must Do when you visit Berlin!“
New York Times

„Echt ostalgische Stadtrundfahrten“
Wiener Zeitung

„It´s brilliant fun.“
The Sunday Times

„Diese Tour ist ein Heidenspaß.“
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